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SMARTech Rehab Service

Our SMARTech Rehab Team is led by Gail Giffin, an Occupational Therapist with 35+ years of clinical and administrative experience. Innovation is second nature to Gail, known across the Northwood community for her commitment to mental health, ethical decision-making and her holistic approach to practice.  Joined by Megan Chittick and John Singer-Romero, Rehabilitation Assistants, the SMARTech Rehab Service partners with each resident to explore how SMART technology can foster functional independence and social participation.   

Women Holding Hands

Rehab Service Objectives 

A.  Build comprehensive understanding of health and social care needs.

Use a person-centred approach to understand the lived experience, needs and desires for well being among older adults with complex conditions in Continuing Care

  • Partner with older adults to define their needs, desires, and priorities, translating information into practical care goals.

  • Help older adults and caregivers map assistive and communication technologies that address these needs to strengthen care in place, maximize independence and sustain safe connection with family and friends.

  • Support the care team to help the older adult achieve their goals.

  • Position each person as a partner in their health and social care, at the level they choose, including when to let others act on their behalf.


B.  Empower self-directed engagement in learning, leisure, relationships, and civic life

Offer assistive technology to maintain or improve functioning and independence

  • Provide customized voice-activated technology to enable older adults to manage their environment and preferred leisure options independently

  • Offer one-on-one training and follow-up coaching support

  • Engage the older adult in individualized rehabilitation treatment and evaluate progress together

  • Facilitate real-time troubleshooting to reduce burden and enhance reliability.


C.  Enable successful activity and participation in daily life

 Maximize facilitators and minimize barriers to goal achievement within an age-friendly environment

  • Assess functionality and recommend changes in care and/or living environments

  • Identify opportunities/hurdles that affect progress, reduce the Digital Divide, and embed tech into daily life.

  • Recommend processes and digital supports to help older adults adopt their digital lifestyle of choice.

  • Build health and social care team capacity with respect to assistive technology, supporting learning and advancement of person-centred practice.

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